Cancellation Policy:

Reservations must be cancelled no later than 72 hours prior to the scheduled event. BigValetParking.com reserves the right to issue refunds at its own discretion contingent upon natural disaster, reasonable notice, circumstances out of the Client's control.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. They enable us: To estimate our audience size and usage pattern; To store information about your preferences, and so allow us to customize our site according to your individual interests; To speed up your searches; and To recognize you when you return to our site. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Items Left in Vehicle:

: The Valet shall not be responsible for damage or loss to possessions or items left in the Client’s vehicle or items in the vehicles of the Client’s guests.

Damage to Vehicle:

The Valet holds liability insurance, but shall not be responsible for damage to Client’s vehicle, whether or not such damage is caused by other vehicle(s) or person(s) in the parking lot and surrounding area.

Parking Lot Attendants:

: The Valet provides parking lot attendants, also referred to as valets, to park vehicles. Use of such attendants by The Valet to park or drive Client’s vehicle shall be at the sole risk of Client.

Acceptance of Risk.

Client agrees to assume responsibility for the risk of property damage while Client’s vehicle is parked on the property provided by the client and/or parked by The Valet’s drivers.

Release and Indemnity. CLIENT AGREES TO RELEASE, WAIVE, DISCHARGE AND CONVENANT NOT TO SUE THE VALET, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS. CLIENT AGREES TO INDEMNIFY AND SAVE AND HOLD HARMLESS THE VALET, ITS OWNERS, DIRECTORS,OFFICERS, EMPLOYEES, AND AGENTS FROM ANY LOSS, LIABILITY, THEFT, DAMAGE, OR COST THAT MAY INCUR DUE TO THE VALET PARKING OF CLIENT’S VEHICLE UPON THE VALET’S PROPERTY, WHETHER CAUSED BY NEGLIGENCE OF THE VALET OR OTHERWISE.